Phoenixville Hospital-Tower Health recently passed two site reviews by The Joint Commission – earning certifications for a primary stroke center and an advanced hip and knee replacement.

The hospital has again received the Joint Commission’s Gold Seal of Approval and the Heart-Check Mark from the American Stroke Association for certification as a primary stroke center.

During the on-site review conducted by The Joint Commission, reviewers assessed compliance with relevant certification standards, including: program management, door-to-CT scan times, how quickly patients received thrombolytic medications, and delivery and promotion of quality clinical care. according to the press release.

“First Stroke Certification recognizes healthcare organizations committed to promoting continuous improvement in patient safety and quality of care,” said Mark Pelletier, RN, MS, chief operating officer for accreditation and certification and chief nursing officer for The Joint Commission. statement. “We commend Phoenixville Hospital for using the certification to reduce variation in its clinical processes and to strengthen its program structure and management system for stroke patients.”

The Joint Commission’s standards are developed in consultation with experts and health care providers, measurement experts, and patients. The reviewers also conducted field observations and interviews.

“Receiving the Joint Commission Gold Seal of Approval is a great endorsement and reinforces what I already know – we have an excellent stroke team that cares for patients,” said Rich Newell, president and CEO of Phoenixville Hospital and Pottstown Hospital.

The hospital also received the Joint Commission’s Gold Seal of Advanced Certification for total hip and knee replacement. This is the third time the Phoenixville hospital has received this designation.

The expanded certification is for Joint Commission-accredited hospitals, critical access hospitals and ambulatory surgery centers “that strive to improve the quality, consistency and safety of their services and patient care,” according to the release.

The certificate is issued for two years. It was developed in response to the growing number of patients undergoing total hip or knee replacement surgery, as well as an increased focus on evidence-based patient care “as it relates to pain management, quality of life issues, functional limitations in mobility and return to normal daily activities.”

During the August on-site inspection, the experts of the Joint Commission assessed compliance with modern standards of treatment of specific diseases and requirements for total replacement of hip and knee joints, including: orthopedic consultation, as well as preoperative, intraoperative and postoperative observation by an orthopedic surgeon.

“Our philosophy of wellness, early patient mobility, and individualized pain management protocols that can potentially expedite rehabilitation and discharge after an overnight stay, along with excellent patient care, is what makes our program unique. “Since the beginning of our program, we have received the highest patient satisfaction scores,” Charlene Burkholder, MSN, CRNP, director of orthopedic services at Phoenixville Hospital, said in a statement.

In addition to becoming certified, Phoenixville Hospital’s Orthopedic Service recently renovated its facility to include a new state-of-the-art nursing station, updated patient rooms and a dedicated exercise room, according to the release.

Newell added that he is “incredibly proud” of the hospital’s orthopedic team for its dedication to improving patient outcomes and providing “the high-quality care they deserve close to home.”

To learn more about Phoenixville Hospital’s total joint replacement program, visit or by calling 610-983-1208.

Founded in 1951, The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. For more information visit

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