New Delhi, October 28: The government on Friday announced changes to information technology rules that will set up appeals boards to hear user complaints against social media platforms.

Government has notified amendments to the Information Technology (Mediation Guidelines and Digital Media Code of Ethics) Rules, 2022. Delhi: A five-foot snake found its way into a grocery store in the national capital’s Secretariat building; Rescued NGO.

Under the new rules, government-appointed appeals boards will be set up in three months to hear complaints from social media users.

The notification said that each appellate review committee should consist of a chairman and two permanent members appointed by the Centre, one of whom should be an ex-officio member and two should be independent members.

Electronics and Information Technology Minister Ashwini Vaishnav said the new rules will empower users. “Enhancement of rights and opportunities of users. The Grievance Appeals Committee (GAC) has been introduced to hear appeals against the decisions of the Grievance Officer appointed by the Mediator,” he said in a tweet.

Union Minister of State for Electronics and Information Technology Rajiv Chandrasekhar said these IT rules are the next step towards realizing “our goals of an open, secure and reliable, accountable Internet”. He said the decision also marks a new partnership between the government and online intermediaries “to ensure the safety and security of our interests for all Indians”.

Under the new rules, any person aggrieved by the decision of the Grievance Officer may appeal to the Grievance Appeals Committee within thirty days from the date of receipt of the notice from the Grievance Officer. “The committee considers such an appeal expeditiously and takes measures for the final resolution of the appeal within 30 calendar days from the date of its receipt,” the message reads.

“The Appeals Committee for Review of Grievances shall adopt an online dispute resolution mechanism whereby the entire appeal process, from the filing of the appeal to its resolution, shall be conducted digitally,” the statement added.

The announcement comes as Tesla Inc CEO Elon Musk completes his takeover of microblogging site Twitter.

The new rules amend the Information Technology Rules 2021. They state that an intermediary must make reasonable efforts to ensure that users of its computer resource do not post, display, upload, modify, publish, transmit, store, update and did not distribute any information that belongs to another person and to which the user does not have any rights; is obscene, pornographic, pedophilic, invasive of another person’s privacy, including physical, sexually offensive or harassing, racially or ethnically objectionable, involves or encourages money laundering or gambling, or promotes hatred between different groups on the basis of religion or caste for the purpose of inciting violence; and harmful to the child. Autorickshaw and taxi fares hiked in Delhi: AAP govt approves revised fares, check here.

They declare that the reseller will also use reasonable efforts to ensure that users of its computer resource do not post or display material that infringes any patent, trademark, copyright or other proprietary rights; deceives or misleads the recipient as to the origin of the message or knowingly and intentionally transmits any misinformation or information that is manifestly false and untrue or misleading; impersonates another person; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign nations or public order, or incites the commission of any offence, or obstructs the investigation of any offence, or insults another nation.

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